How long will it take to receive my order?

Orders are processed and shipped within 1-3 business days. Delivery typically takes 3-7 business days after shipping, but may vary due to carrier delays, weather, holidays, or other factors. We strive to ensure timely delivery.

How to track my order?

Please track your order at our Tracking page https://iclever.com/pages/tracking-orders

Do you ship internationally?

Currently, we only ship to the United States, the United Kingdom, and the European Union.

I never got my order, what to do?

We’re sorry to hear that you haven’t received your order. Please reach out to us at support@iclever.com, and we’ll assist you in tracking down your order and resolving the issue as quickly as possible.

What is your return policy?

Please check our return/refund/exchange policy here.

Click to learn all about the free headphones program!

Want to know everything about the Safe Listening Program? No problem! Click the page to learn all about it! https://iclever.com/pages/safe-listening-program-faq

How to apply for the Safe Listening Program?

You can click on the "Program-Safe Listening Program" link in the footer of our website to access the page, or you can go directly to https://iclever.com/pages/headphones-for-school to apply.If your application is approved, we will donate a varying number of headphones for you to try out.

How is the progress of the headphone donation?

Please visit https://iclever.com/pages/pending-donation-list for all related information about the announced list! We will also regularly update with the latest news, so please stay in touch with us!

How can I solve issues with my iClever keyboards and mice?

If you have any after-sales questions regarding mice and keyboards, please feel free to reach out to support@iClever.com for further assistance. If you have usage-related questions about mice and keyboards, please visit https://community.iclever.com/forum for more help.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Meta Pay, Shop Pay, and Diners Club.

safe listening

Applications Received

Headphones Distributed

Schools Benefited

iClever 2025 Headphone Donations – All Set to Go!

That’s a wrap! Applications for the Safe-Listening Program are now closed, and our donation headphones are packed, prepped, and ready to meet their new little owners — the students who will soon enjoy them.

A big thank-you to everyone who applied — we can’t wait to get these safe, kid-friendly headphones into the hands (and ears!) of the amazing children who need them most.

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frequently asked questions

What is the arrangement for iClever's 2025 Safe Listening Program?

The application period for the Safe-Listening Program has now closed. Our team is currently reviewing all submissions, and selected educators will be notified no later than August 15, 2025 via email from donation@iclever.com — please keep an eye on your inbox and check your spam folder just in case.

What if I’m not selected? Will I still hear back?

While we may not be able to fulfill every request, we want to express our heartfelt thanks for your participation.

As a token of our appreciation, all educators who submit an application — whether selected or not — will receive an exclusive 20% discount code: icleverteacher, which can be used to enjoy savings on your next purchase.

When is the next donation event? Are there other ways to get the headphones?

Stay updated by following our social media @icleverkids, where we frequently host giveaways for free kids' headphones. It’s the best way to stay informed about product launches, special offers, and future donation opportunities.

Additionally, we offer exclusive discounts to all educators. To apply and claim your discount, please visit our dedicated page at https://iclever.com/pages/teachers-exclusive-discount.